windows 7 troubleshooting wizard not working

At this stage, the troubleshooter creates a package with the information gathered from the previous steps. You can manually add more information in the space provided or click Next.ġ2. The troubleshooter scans your system to get hardware information. Specify the error you are getting and other information that would help our support team to recreate this issue. Key in the problem description and other informationġ0. Key in your contact details so that our support team would be able to contact you for further analysis information. If the problem remains, select No and click Next.ĩ. If this solves your problem, click Yes and Finish. Key in the error your are encountering in the Enter search items text box and click Search. Search our knowledge base archive for articles related to your problem. If the problem persists, search for articles on our knowledge baseħ. If the problem remains, select No and click Next. Wait for the troubleshooter to apply fixes for issues detected during the check. Troubleshooter automatically fixing detected issuesĦ. Wait for the troubleshooter to run the required checks and click Next. If you choose this option, skip to step 9.ĥ. Gather only application information and logs - Specify your contact details, issue description and your system information to upload them to our support team.Automatically detect and fix known issues - Select this option to allow GFI EventsManager to run a set of checks to determine what is wrong.Select how the troubleshooter will collect information. Click Next at the wizard welcome screen.Ĥ.

Go to the install folder of GFI EventsManager.ģ.

Windows 7 troubleshooting wizard not working